TC3 Access

{"xsrfToken":"01f79b2eb1ac459788a1566ea29b152fa837b558_lout","branding":{"id":"73","key":"suptc3","name":"Support TC3","portalBaseUrl":"/servicedesk/customer/portal/73","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/73/90","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#00050a","headerLinkHoverBGColor":"#00050a","headerBadgeColor":"#00050a"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/562aa5ef-9016-4cc4-be82-af9d04c758b2/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYjMyNDA5YS0yNjY0LTQ0ZWEtYWExMS0xMGRmZjQ1Mjg2MDQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU2MmFhNWVmLTkwMTYtNGNjNC1iZTgyLWFmOWQwNGM3NThiMiI6WyJyZWFkIl19LCJleHAiOjE3NTE2NzE0MzUsIm5iZiI6MTc1MTY3MDgzNX0.8DuLQSf3vyr3E4LTw6FAyFe_5UFdpxnMvyLvUU0J1B0&client=cb32409a-2664-44ea-aa11-10dff4528604&mode=fit","logoId":"562aa5ef-9016-4cc4-be82-af9d04c758b2","isLogoAvailable":true,"helpCenterTitle":"IT Support QSL","sharedPortalName":"IT Support QSL","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"IT Support QSL","sharedPortalName":"IT Support QSL","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"helpCenterTitle":"Support Informatique QSL","sharedPortalName":"Support Informatique QSL","localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0c2340","helpCenterTitleColor":"#f5f5f5","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"73","key":"suptc3","projectId":17033,"serviceDeskId":73,"name":"Support TC3","description":"<p>Welcome! You can raise a request for Support TC3 using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/73","reqTypes":[{"id":"566","name":"TC3 Access","descriptionHtml":"","callToAction":"TC3 Access","introHtml":"","icon":16085,"iconUrl":"https://teopscorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16085","groups":[159],"key":""},{"id":"567","name":"TC3 Bug","descriptionHtml":"","callToAction":"TC3 Bug","introHtml":"","icon":16085,"iconUrl":"https://teopscorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16085","groups":[160],"key":""},{"id":"568","name":"TC3 Improvement","descriptionHtml":"","callToAction":"TC3 Improvement","introHtml":"","icon":16085,"iconUrl":"https://teopscorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16085","groups":[160],"key":""},{"id":"532","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":16062,"iconUrl":"https://teopscorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16062","groups":[],"key":""},{"id":"570","name":"TC3 Email request","descriptionHtml":"","callToAction":"TC3 Email request","introHtml":"","icon":16085,"iconUrl":"https://teopscorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16085","groups":[],"key":""}],"reqGroups":[{"id":159,"name":"Logins and Accounts"},{"id":160,"name":"Applications"}],"orderMapping":{"159":[566],"160":[534,536,567,568],"161":[534,535,536],"157":[534,535],"158":[535]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"5547fcd4-001b-3bdd-8556-beb32e686e31","appLinkName":"System Confluence","appLinkUrl":"https://teopscorp.atlassian.net/wiki","spaceKey":"SUPTC3","spaceName":"Support TC3","spaceUrl":"https://teopscorp.atlassian.net/wiki/spaces/SUPTC3","isServer":false},"labels":[],"projectKey":"SUPTC3","serviceDeskId":73,"kbLinkDomainURLs":["https://teopscorp.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":73,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPTC3","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYjMyNDA5YS0yNjY0LTQ0ZWEtYWExMS0xMGRmZjQ1Mjg2MDQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xNzAzMyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NTE2NzIwMzQsIm5iZiI6MTc1MTY3MDgzNH0.arFbJZWLWxlHDaW4lu4Ga_2VjwRQZ03LWDM_k4NzTl4","targetCollection":"upload-project-17033","endpointUrl":"https://api.media.atlassian.com","clientId":"cb32409a-2664-44ea-aa11-10dff4528604","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":566,"projectId":17033,"issueType":{"id":"12843","name":"TC3 Access"},"form":{"name":"TC3 Access","descriptionHtml":"","callToAction":"TC3 Access","intro":"","instructions":"","icon":16085,"iconUrl":"https://teopscorp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16085","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_14384","fieldConfigId":"18377","label":"TC3 User (e-mail address)","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"multiselect","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multiselect","fieldId":"customfield_14374","fieldConfigId":"18356","label":"TC3 Roles","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"14371","label":"Senior Management","selected":false,"children":[]},{"value":"14372","label":"Service Manager","selected":false,"children":[]},{"value":"14373","label":"Legal","selected":false,"children":[]},{"value":"14374","label":"Sales Administrator","selected":false,"children":[]},{"value":"14375","label":"Sales Representative","selected":false,"children":[]},{"value":"14376","label":"Port Manager","selected":false,"children":[]},{"value":"14377","label":"Port Coordinator","selected":false,"children":[]},{"value":"14378","label":"Operation Manager","selected":false,"children":[]},{"value":"14379","label":"Maritime Agent","selected":false,"children":[]},{"value":"14380","label":"Biling Clerk","selected":false,"children":[]},{"value":"14381","label":"Surintendent","selected":false,"children":[]},{"value":"14382","label":"Supervisor","selected":false,"children":[]},{"value":"14383","label":"Inventory Manager","selected":false,"children":[]},{"value":"14384","label":"Inventory Technitian","selected":false,"children":[]},{"value":"14385","label":"Inventory Clerk","selected":false,"children":[]},{"value":"14386","label":"Equipment Manager","selected":false,"children":[]},{"value":"14387","label":"Union Labour Manager","selected":false,"children":[]},{"value":"14388","label":"Stevedore (TC3 Mobile only)","selected":false,"children":[]},{"value":"14389","label":"Tailgate (TC3 Mobile only)","selected":false,"children":[]}]},{"fieldType":"multiselect","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multiselect","fieldId":"customfield_14388","fieldConfigId":"18387","label":"TC3 Terminals","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"14409","label":"Anse-au-Foulon","selected":false,"children":[]},{"value":"14410","label":"Argentia","selected":false,"children":[]},{"value":"14411","label":"Baie-Comeau","selected":false,"children":[]},{"value":"14412","label":"Barack Point","selected":false,"children":[]},{"value":"14413","label":"Beauport","selected":false,"children":[]},{"value":"14414","label":"Bécancour","selected":false,"children":[]},{"value":"14415","label":"Belledune","selected":false,"children":[]},{"value":"14416","label":"Bickerdike","selected":false,"children":[]},{"value":"14417","label":"Cacouna","selected":false,"children":[]},{"value":"14418","label":"Carleton","selected":false,"children":[]},{"value":"14419","label":"Charlottetown","selected":false,"children":[]},{"value":"14420","label":"Chicago Port and Rail","selected":false,"children":[]},{"value":"14421","label":"Chicago Warehouse 106","selected":false,"children":[]},{"value":"14422","label":"Côte-Sainte-Catherine","selected":false,"children":[]},{"value":"14423","label":"Empire Houston Dock","selected":false,"children":[]},{"value":"14424","label":"Gaspé","selected":false,"children":[]},{"value":"14425","label":"Goose Bay","selected":false,"children":[]},{"value":"14426","label":"Grande-Anse","selected":false,"children":[]},{"value":"14427","label":"Halifax","selected":false,"children":[]},{"value":"14428","label":"Hamilton","selected":false,"children":[]},{"value":"14429","label":"Havre-Saint-Pierre","selected":false,"children":[]},{"value":"14430","label":"Iroquois Landing","selected":false,"children":[]},{"value":"14431","label":"Jacintoport","selected":false,"children":[]},{"value":"14432","label":"John Molson","selected":false,"children":[]},{"value":"14433","label":"JSW Dock","selected":false,"children":[]},{"value":"14434","label":"Kitimat","selected":false,"children":[]},{"value":"14435","label":"La Baie","selected":false,"children":[]},{"value":"14436","label":"Lake Calumet","selected":false,"children":[]},{"value":"14437","label":"Long Harbour","selected":false,"children":[]},{"value":"14438","label":"Long Pond","selected":false,"children":[]},{"value":"14439","label":"Matane","selected":false,"children":[]},{"value":"14440","label":"Metairie","selected":false,"children":[]},{"value":"14441","label":"Nanticoke","selected":false,"children":[]},{"value":"14442","label":"New Orleans","selected":false,"children":[]},{"value":"14443","label":"Ogdensburg","selected":false,"children":[]},{"value":"14444","label":"Oshawa","selected":false,"children":[]},{"value":"14445","label":"Pasadena Warehouse","selected":false,"children":[]},{"value":"14446","label":"Pointe aux Basques","selected":false,"children":[]},{"value":"14447","label":"Pointe-au-Pic","selected":false,"children":[]},{"value":"14448","label":"Pointe-Noire","selected":false,"children":[]},{"value":"14449","label":"Port Colborne","selected":false,"children":[]},{"value":"14450","label":"Port Freeport","selected":false,"children":[]},{"value":"14451","label":"Port Weller","selected":false,"children":[]},{"value":"14452","label":"Port-Cartier","selected":false,"children":[]},{"value":"14453","label":"Port-Daniel","selected":false,"children":[]},{"value":"14454","label":"Rimouski","selected":false,"children":[]},{"value":"14455","label":"Sabine Pass","selected":false,"children":[]},{"value":"14456","label":"Saint John","selected":false,"children":[]},{"value":"14457","label":"Sarnia","selected":false,"children":[]},{"value":"14458","label":"Sheet Harbour","selected":false,"children":[]},{"value":"14459","label":"Sorel-Tracy","selected":false,"children":[]},{"value":"14460","label":"South Central Cement Dock","selected":false,"children":[]},{"value":"14461","label":"Summerside","selected":false,"children":[]},{"value":"14462","label":"Sydney","selected":false,"children":[]},{"value":"14463","label":"Thunder Bay","selected":false,"children":[]},{"value":"14464","label":"Trois-Rivières","selected":false,"children":[]},{"value":"14465","label":"Voisey's Bay","selected":false,"children":[]}]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Pièce jointe","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_14385","fieldConfigId":"18378","label":"Approved by (e-mail address)","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/73/create/566","requestValidateBaseUrl":"/servicedesk/customer/portal/73/validate/566","calendarParams":{"firstDay":0,"date":"2025-07-04T19:13:55-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"5547fcd4-001b-3bdd-8556-beb32e686e31","appLinkName":"System Confluence","appLinkUrl":"https://teopscorp.atlassian.net/wiki","spaceKey":"SUPTC3","spaceName":"Support TC3","spaceUrl":"https://teopscorp.atlassian.net/wiki/spaces/SUPTC3","isServer":false},"labels":[],"projectKey":"SUPTC3","serviceDeskId":73,"kbLinkDomainURLs":["https://teopscorp.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYjMyNDA5YS0yNjY0LTQ0ZWEtYWExMS0xMGRmZjQ1Mjg2MDQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xNzAzMyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NTE2NzIwMzUsIm5iZiI6MTc1MTY3MDgzNX0.hyxNQk_NmT-hKKLwtlIeaT_ClvRDPV5FRNxzDo9n42M","targetCollection":"upload-project-17033","endpointUrl":"https://api.media.atlassian.com","clientId":"cb32409a-2664-44ea-aa11-10dff4528604","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=teopscorp","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"01f79b2eb1ac459788a1566ea29b152fa837b558_lout","baseUrl":"https://teopscorp.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://teopscorp.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"40971520","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"cb32409a-2664-44ea-aa11-10dff4528604","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"8a98213e185d4b3893e48ecb36ed385b","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}